Withdrawal and Refunds
Navigating withdrawal and tuition refunds
Withdrawing from a program of study is a major decision that can impact many aspects of your life. The University of Niagara Falls Canada has designed its withdrawal process with that in mind, making sure students are well-informed before making any final decisions.
Withdrawal requirements for a tuition refund
Your request for a withdrawal from your program must be approved by the Office of the Registrar before it is considered a formal withdrawal.
Simply completing the withdrawal/refund submission form without receiving approval does not constitute a formal withdrawal, neither does non-attendance of your classes or verbal notice given to your professors. You must complete the entire process outlined below.
To formally withdraw from your program and receive a refund of unused fees existing on your student account, you must:
- Complete a submission form, which serves as your formal written notification in accordance with the Ministry of Colleges and Universities Tuition Fee Operating Procedures
- Provide all required documents
If you do not complete the entire process, the Office of the Registrar will consider your request void. You will be responsible for the payment of all fees assessed and you will not have officially withdrawn.
If you are an international student who is looking to withdraw, we highly recommend you please speak with the International Student Advisor for immigration-related concerns before submitting a request.
For more information on our withdrawal and refund process, please refer to the Tuition and Refunds Policy and Course Changes and Withdrawal Policy.
The deadline to submit a withdrawal and receive a refund is prior to one half of the term’s completion.
Quebec Certificate of Acceptance (CAQ) is required for students who wish to transfer to the province of Quebec. Failure to provide this CAQ document before the withdrawal deadline will result in the denial of the withdrawal request and no refund will be issued. The CAQ must accompany the Quebec institution’s letter of acceptance.
To be eligible for a refund, continuing international students withdrawing from all academic programs must provide the university with a Letter of Acceptance and payment receipt from another institution or their official flight ticket to their home country.
If you are a prospective student who is not currently enrolled at UNF, please contact your recruiter to request a refund or to withdraw your application. Please ensure to reach out to your recruiter directly or email us at inquiry@unfc.ca. If you are an agent-represented applicant, please email submit@unfc.ca.
Frequently asked questions
When will my refund request be processed?
Please allow four to six weeks for the refund to be completed.
When is the last date to withdraw and get my refund?
The last day to withdraw and receive a refund is the day before 50% of the term’s completion.
Will I get a refund if I defer my program?
Refunds will not be processed for any deferral requests as payments will be kept on account for the coming term.
How will I receive my refund?
Refunds will be issued to the original method of payment.
Will I receive a confirmation once my refund has been approved?
Yes, confirmation will be provided once the refund has been processed by our Student Accounts department.
